01 / Get started
3-5 min
Verify your identity with KYC
Complete the document and liveness checks required before money movement is enabled.
- 01
Sign in to DCash and open the Home tab.
- 02
Tap the identity verification banner. If you opened the link directly, go to /verify/kyc.
- 03
Choose Start Identity Verification and allow the secure Didit window to open.
- 04
Use a government ID, driver license, or passport, then complete the face and liveness check.
- 05
Return to DCash after submission and wait for the status screen to show approved, pending, or action required.
Review before you submit
- Your account cannot deposit, withdraw, transfer, exchange, or pay until verification and account activation are complete.
- If verification is declined, use support@dcash.africa and include the email on your account.
Verify your identity
Complete identity verification to unlock your account
Document Verification
Government ID, driver's license, or passport
Face & Liveness Check
Quick selfie to confirm your identity